1. Who We Are

2. What Data We Collect

We collect the following types of data from you when you use our website:

• Personal Data: Information that identifies you, such as your name, email address, billing address, shipping address, payment information (via Stripe), and any other details you provide during the course enrolment process.
• Usage Data: Information about how you use our website, including IP address, browser type, and device information. This may be collected automatically through cookies or similar technologies.

3. How We Collect Your Data

We collect data when you:

• Purchase a course through our e-commerce platform (WooCommerce).
• Provide information to enrol on our learning platform.
• Interact with our website (e.g., by filling out forms, contacting us, or subscribing to updates).

We also use cookies and similar technologies to collect non-personal data. For more information about our use of cookies, please refer to our Cookie Policy.

4. Purpose of Collecting Data

We collect your personal data to:

• Process payments for commercial courses.
• Enrol you onto our learning platform and provide access to the course materials.
• Maintain customer records and comply with legal obligations.
• Improve our services and customer experience.

5. Third-Party Data Sharing

We only share your data with third-party providers essential to our business operations, including:

• WooCommerce: For managing course purchases and orders.
• Stripe: For secure payment processing. We do not store your payment information directly; it is processed securely by Stripe.

We do not sell or rent your personal data to any third parties for marketing purposes.

6. How We Protect Your Data

We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes encryption, secure servers, and restricted access to personal data.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request correction of any incorrect or incomplete data.
• Deletion: You can request the deletion of your personal data by contacting us at 01423 740006.
• Objection: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please email us at contact us online.

8. Cookies

We use cookies to enhance your experience on our website. Cookies help us analyse web traffic, personalise content, and improve site functionality. You can manage your cookie preferences through your browser settings.

For more detailed information, please see our Cookie Policy.

9. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• Consent: By providing us with your data, you consent to our processing of your information for the purposes listed above.
• Contractual Necessity: We need to process your data to fulfil our contractual obligations, such as processing payments and enrolling you on our courses.
• Legal Obligation: We may need to process your data to comply with legal obligations (e.g., tax reporting).

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted.

11. International Transfers

We do not transfer your data outside the United Kingdom or the European Economic Area (EEA). If this ever changes, we will ensure adequate safeguards are in place to protect your data.

12. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.

13. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the "Last Updated" date at the top of this policy. You are encouraged to review this page periodically for any changes.

14. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at: